Ordering Information

Ordering Procedure:	1. Order is sent by fax, e-mail, letter or telephone. 2. A Proforma Invoice/Quotation is sent to the purchaser detailing pricing, shipping and handling charges, delivery lead time, payment terms and requirements for confirmation. 3. Purchaser returns the signed Proforma Invoice indicating acceptance of all terms. Order is confirmed when requirements for confirmation are satisfied. 4. Delivery time is calculated from date of confirmation 5. Payment is made according to the payment terms of the confirmed Proforma Invoice.
Payment Terms:	Payment is generally required before delivery. For large orders and items to be custom made. A deposit is required on confirmation. For school / institutional orders, official purchase orders are accepted.
Payment method:	Both Visa and Mastercard accepted. Payment can also be made by check payable to TTI STEELPAN LLC and sent to TTI STEELPAN LLC, 3389 SHERIDAN ST, PMB 210 HOLLYWOOD, FL 33021
Prices:	Item prices are listed in our Price List for Retail customers. Dealer prices are provided only on request to qualified dealers. Special discounts may be applied to institutional customers according to order quantity.
Delivery:	Delivery time may vary with size and type of order. Total shipping and handling charges from Trinidad direct to the customer's address will be given.
Product specifications:	A standard spec is offered on all products as detailed in our product descriptions and specifications. However all practical variations can be produced with specs provided by the customer and approved by our technical staff. Additional charges may apply. For painted full sized instruments the standard colours are black or silver skirt with silver playing surface. A skirt colour of choice can be applied at additional cost. In our continuing pursuit to improve the quality standards of our products, we reserve the right to implement changes without notice.